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Hospitality IT Seminars & Workshops

Brush up on your staff's hospitality IT know-how - at hit Academy! Our open seminars and in-house training sessions teach you practical knowledge and skills for your day-to-day work. Based on the principle "Learn from the best", find out about best industry practices and the latest in hospitality IT.

In-house workshops

In-house workshops are highly effective when you are planning to train several employees or when you wish to work on company-specific subjects.

  • Hotel software selection (RFP)
    Find the hotel software that fits your company's needs. With step-by-step instructions for needs analysis, requests for proposals (RFPs), evaluating vendor offers, project planning and budgeting.
  • Compact course hotel software and electronic distribution
    Introduction and refresher for industry newcomers and everyone who wants to get an overview of state-of-the-art hospitality IT systems and practices.

Open seminars

Seminars let you train your staff in an effective and economic manner. Benefit from interaction with industry colleagues in a relaxed atmosphere far from your day-to-day business.

  • Loyal Guests - The CRM secrets of successful hotels
    Customer Relationship Management for the hospitality industry. How to leverage customer knowledge, which systems to use and how to align processes with your CRM strategy.
  • Hotel Reviews - Your guests as business consultants
    Benefit from online reviews and customer surveys by using results productively. Find out how to enhance operational quality and strengthen customer relations at the same time.
  • Quality Management - Gain a competitive edge with a system
    Grant individual service and high quality standards. How to cater to your guests in a very personal manner and support your staff by facilitating high standards around the world.

Please ask us about current seminar dates.

Further hospitality IT workshop topics available upon request. Just give us a call or send an to discuss your organisation's training needs.